This Policy explains how Everstead Wear collects, uses, discloses, and protects personal information when you use our website, submit a design request, access the customer portal, purchase custom apparel, or communicate with us. “Everstead Wear,” “we,” “us,” and “our” refer to [INSERT FULL LEGAL BUSINESS NAME].
Information we collect
Depending on how you use our services, we may collect contact and business details; account, order, billing, shipping, and payment-confirmation information; project specifications and proof activity; support communications; and logos, photographs, brand guidelines, reference images, and other files you submit. When enabled, our website and providers may also collect IP address, browser, device, referring page, pages viewed, timestamps, cookies, and similar usage data.
How we collect information
We collect information directly from you when you complete a form, create an account, upload files, review a proof, place an order, or contact us. We may receive information from providers supporting hosting, authentication, payments, communications, analytics, storage, production, fulfillment, and shipping. Limited technical information may be collected automatically through tools actually enabled on the production website.
How we use information
We use information to respond to inquiries; create apparel concepts; manage projects, proofs, revisions, quotes, payments, production, and delivery; support customers; send transactional updates and permitted marketing; secure and improve our services; prevent fraud and abuse; maintain records; comply with law; and establish or defend legal claims.
Design files and company materials
We use submitted brand materials to create your requested designs, prepare proofs and production files, and coordinate with approved production partners. Do not upload confidential information that is not needed for the project. Our rights to use submitted intellectual property are also addressed in the
Terms of Service. Portfolio use requires the permission stated in your project agreement or separate consent.
Cookies and analytics
The production website may use essential cookies for security, sessions, saved preferences, and portal functionality. Analytics, advertising pixels, session replay, or non-essential cookies must not be described as active until they are installed and supported by any legally required consent controls. [LIST EVERY COOKIE, ANALYTICS, ADVERTISING, AND SESSION-REPLAY PROVIDER BEFORE LAUNCH]
How we disclose information
We may disclose necessary information to providers supporting hosting, storage, authentication, payments, email, analytics, professional services, apparel manufacturing, fulfillment, and shipping. We may also disclose information at your direction, to comply with valid legal process, to protect rights and safety, or in connection with a financing, merger, acquisition, reorganization, bankruptcy, or sale. Providers should receive only what is reasonably necessary for their function.
Sale, sharing, and targeted advertising
This draft does not state that Everstead Wear sells personal information or shares it for cross-context behavioral advertising. That statement must be confirmed through a production-site tracker and vendor audit. If these practices change, we will update this Policy and provide any opt-out required by law. [CONFIRM BEFORE LAUNCH]
Retention
We retain information only as long as reasonably necessary to complete projects, maintain business and design records, meet legal and accounting obligations, resolve disputes, and enforce agreements. When no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it. [INSERT APPROVED RETENTION PERIODS FOR LEADS, ACCOUNTS, PROJECT FILES, AND FINANCIAL RECORDS]
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No system is completely secure, so we cannot guarantee absolute security. Protect your credentials and contact us promptly if you suspect unauthorized access.
Your choices and privacy rights
Depending on your location and legal exceptions, you may have rights to request access, correction, deletion, or portability; withdraw consent; opt out of certain processing; or appeal a denied request. You may unsubscribe from marketing email while still receiving necessary project and order messages. We may verify your identity and authority before responding and will not unlawfully discriminate against you for exercising a privacy right.
Children
Our business services are not directed to children, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted information so we can review and, where appropriate, delete it.
International visitors
Everstead Wear is operated from the United States. Information may be processed in the United States or other locations where our providers operate. Before intentionally serving jurisdictions requiring particular international-transfer safeguards, we will implement them and update this disclosure.
Changes and contact
We may update this Policy and will post the revised version with a new effective date. Questions, complaints, and rights requests may be sent to [INSERT PRIVACY EMAIL] or mailed to Everstead Wear, [INSERT FULL LEGAL BUSINESS NAME AND MAILING ADDRESS].
