Last updated: September 29, 2026
Everstead Wear ("Everstead Wear," "we," "us" or "our") operates eversteadwear.com. This Privacy Policy explains how we collect, use and share your personal information when you visit our site, buy from us or contact us. Our store is powered by Shopify.
Information We Collect
- Contact details: name, email, phone number, billing and shipping address.
- Order information: products you view, add to your cart, buy, return or exchange, including the size and absorbency level you choose.
- Payment information: processed by Shopify and our payment partners. We don't store full card numbers.
- Account information: login details and preferences, if you create an account.
- Communications: what you send us by email, chat, reviews or surveys.
- Device and usage information: IP address, browser, device type, pages visited and how you use the site, collected through cookies and similar technologies.
Sensitive Information
Because of what we sell, your order history may suggest information about your health. We treat order and product-choice data as confidential. We use it only to fulfill your order, provide support and run our business. We don't sell it, and we don't use your purchase of our products to target you with ads based on a health condition. We never ask you to tell us about a medical condition, and please don't include medical details in messages to us unless you choose to.
How We Use Your Information
- To process and ship orders, handle returns, exchanges and guarantee requests, and provide customer support
- To send order confirmations, shipping updates and account messages
- To send marketing emails or texts if you've opted in. You can unsubscribe at any time
- To measure and improve our site, products and advertising
- To detect and prevent fraud and keep our site secure
- To comply with law and enforce our terms
How We Share Your Information
- Service providers that help us run the store, such as Shopify, payment processors, shipping carriers, fulfillment partners, email and SMS platforms, review apps and analytics tools. They may use your information only to provide services to us.
- Advertising partners such as Meta and Google, which may receive device and browsing information through cookies and pixels to measure and deliver ads. See "Your Choices and Rights" below to opt out.
- Legal and safety reasons, such as responding to lawful requests, protecting our rights or preventing fraud.
- Business transfers, if our business is sold, merged or reorganized.
We don't sell your personal information for money.
Shopify
Our store is hosted by Shopify, which processes personal information to provide and improve its services. To learn more, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how the site is used and measure advertising. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined by law. You can opt out of targeted advertising here. We honor Global Privacy Control signals as an opt-out request for the browser or device that sends them. To make any other request, email info@eversteadwear.com. We may need to verify your identity, and we won't discriminate against you for using your rights. You may appeal a decision by replying to our response.
Data Retention and Security
We keep personal information as long as needed to fulfill orders, maintain your account, meet legal, tax and accounting obligations and resolve disputes. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Children
Our site is not intended for anyone under 18, and we don't knowingly collect personal information from children.
International Users
We're based in the United States and ship only within the US. If you visit from elsewhere, your information will be processed in the United States.
Changes to This Policy
We may update this policy from time to time. We'll post the new version here and update the "Last updated" date.
Contact
Questions about privacy, or want to exercise your rights? Email info@eversteadwear.com.